James Anderson, Pancreatic Patient Advocate

Services

Medical Binders and Records Consolidation

Most patients have their records scattered across several hospitals, portals, and labs. I gather everything, including chart notes, pathology, labs, imaging, and medications, into one organized, chronological binder with a two-page summary on top. When you see a new specialist, you hand them the summary instead of trying to recall years of history in a short appointment.

Appointment Preparation and Accompaniment

Before a major appointment, I prepare a focused list of questions with you. I attend in person or by video as your note-taker and second set of ears, then write a clear summary afterward.

Family Briefing Memos

After each appointment, I send out-of-town or working family members a plain-language update so everyone knows where things stand.

Chemotherapy and Treatment Logistics

Scheduling, medication supply, and keeping treatment on track.

Insurance and Specialty Pharmacy

Prior authorizations and renewals, tier exception appeals, specialty pharmacy orders, and fighting denials.

Medical Billing Disputes

Reviewing bills and statements and challenging errors.

Care Coordination

Medical transportation, in-home care coordination, and setting up MyChart for patients and families.

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